have a question?
Frequently Asked Questions
Before You Hit Send... 📬
We love hearing from you, but before you fill out that form, take a quick peek at our FAQs! There's a very good chance your question is already answered there (and you'll get your answer way faster ⏱️).
If you still need us after that, we're here to help! Just drop your message below.
Yes! if you're looking for technical and business education then I would suggest looking at Lumiere University. Just tap the button below to learn more
All of my courses offer Certificates of Completion but the memberships are continually updated with new education so you never stop learning and growing.
Yes! I am currently looking for Host Salons for my 2025 Tour. If you would like to host please fill out the Host Salon Inquiry Form by tapping the button below
Yes! We offer the option to pause your membership for up to 3 months, which will prevent future billing and keep your spot secure where you left off. Simply email my team, and we’ll take care of the rest!
Though I truly hate to see you go, I understand that canceling may be the best option for you at this time. If you decide to cancel, simply email my team, and we’ll take care of it for you right away.
We don’t offer refunds, but we’ve made Lumiere University completely flexible—there are no contracts or commitments. Just give shoot us an email at least 48 hours before your bill date to prevent future payments being processed.
have a question?
Frequently Asked Questions
Before You Hit Send... 📬
We love hearing from you, but before you fill out that form, take a quick peek at our FAQs! There's a very good chance your question is already answered there (and you'll get your answer way faster ⏱️).
If you still need us after that, we're here to help! Just drop your message below.
Yes! if you're looking for technical and business education then I would suggest looking at Lumiere University. Just tap the button below to learn more
All of my courses offer Certificates of Completion but the memberships are continually updated with new education so you never stop learning and growing.
Yes! I am currently looking for Host Salons for my 2025 Tour. If you would like to hostplease fill out the Host Salon Inquiry Form by tapping the button below
Yes! We offer the option to pause your membership for up to 3 months, which will prevent future billing and keep your spot secure where you left off. Simply email my team, and we’ll take care of the rest!
I truly hate to see you go, yet, I understand that canceling may be the best option for you. Log in to your Lumiere University membership > Click your profile at the top right corner > Settings > Billing > Cancel (this may look different if you use paypal or stripe)
We don’t offer refunds, but we’ve made Lumiere University completely flexible—there are no contracts or commitments. Just give shoot us an email at least 48 hours before your bill date to prevent future payments being processed.
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Still need help? 💌
No worries! If your question wasn’t answered above, reach out to our support team, and we’ll take care of you.
